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Making Brokers Look Like Lenders By Anthony Garritano As the industry tightens, lenders are looking for new and creative ways to retain and bring on new brokers. To entice brokers to do business with them, they are rolling out more functionality and increasingly making the process more transparent so the broker looks to the borrower more like a lender. An example of this trend is American Brokers Conduit, headquartered in Melville, N.Y., offering its broker partners the convenience of its new e-Doc Request automated process. ABC is the wholesale division of American Home Mortgage Investment Corp., a publicly held mortgage real estate investment trust. With e-Doc Request, once a loan is approved, brokers can now review fees, enter their settlement agent and choose a closing date-all online. It's all about seamless transparency. "Using ABC's new e-Doc Request, brokers are no longer required to complete a paper fee sheet or fax their closing document request," said Lisa Schreiber, executive vice president of ABC. "The loan information is pre-populated so brokers can submit accurate data electronically, eliminating any confusion and expediting the closing process." This new feature on ABC's website (www.abconduit.com) illustrates its commitment of leveraging today's technology to enhance the broker's experience when conducting loan transactions. It also provides a completely automated process-from beginning to end. Going forward, more announcements like this are planned at ABC to offer brokers a more holistic approach to technology to help them better their business and be able to transact easily with ABC as well.

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