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AVM/Appraisals/BPOs


FiServ Internal Merger Creates ILS Valuation Services

By Amilda Dymi

ROCKY HILL, CT -- FiServ Integrated Loan Services has created ILS Valuation Services, an innovative division resulting from the merger of its valuation services with two other FiServ companies: Case Shiller Weiss of Cambridge, Mass., and Lenders Financial Services of Agoura Hills, Calif.

The additional expertise of CSW and LFS will allow the new VS division to provide lenders with access to a full menu of integrated valuation services.

"The formation of ILS Valuation Services will ultimately result in seamlessly integrated, highly flexible and cost-effective valuation solutions for both existing and prospective clients," noted ILS president and COO, Lee Howlett. "It will also be a catalyst for our continuing organic growth by enabling us to better position our growing menu of valuation solutions across multiple market segments."

CSW, which focuses on loan origination and secondary mortgage market operations, has pioneered home price index product CASA -- an automated valuation model and collateral scoring system used by rating agencies and mortgage insurance companies.

LFS will add to the service menu broker price opinions, asset management and disposition, fee appraisals, title services, property inspection and preservation, on-site consultation and automated electronic data interchange ordering.

Walter Morgan will manage ILS Valuation Services and will report to Mr. Howlett.

Given the combined ability of CSW and LFS to offer various products and customer support, Mr. Morgan said the new VS will be able to provide products that are flexible enough to serve well the changing market needs of lenders, servicers and secondary market entities.

"Our business reorganization does two things. It lets us drive integration into the valuation services vertical. The second thing is that it will allow us to officially distribute valuation products throughout FiServ's various platforms."

Mr. Morgan believes that in the coming year, the biggest market challenge in achieving company goals will be in securing "acceptance from investors and GSEs of appraisal alternatives in mortgage lending."

As to what these goals are, the executive preferred not to quantify or specify, but stressed however that the company "is poised for significant growth in consumer lending and subprime originations."

Mainly because these markets are favored by the company structure, he said, "We have sales channels in both those strong products and strong sister positions in those markets," meaning the other FiServ companies offer services in those markets facilitating market reach through cooperation.

ILS is part of the FiServ lending solutions suite of residential and commercial loans the company has been providing for the past 60 years.


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